Effective Date: January 1, 2022

Last Updated: January 1, 2026

Welcome to BeeYond Travel (“Company,” “we,” “us,” or “our”). We are committed to protecting the privacy of discerning travelers and safeguarding the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.beeyondtravel.com, engage our travel planning services, or otherwise interact with us.

BeeYond Travel is a luxury travel agency specializing in tailor-made vacations to Italy. Our principal place of business is located in Dobbs Ferry, Westchester County, New York, United States.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

 

2.1 Personal Information You Provide

In the course of planning and booking your luxury Italian vacation, we may collect the following categories of personal information directly from you:

Identity Information (PII):

• Full legal name
• Date of birth
• Gender
• Nationality
• Passport details (e.g., passport number, issuing country, issue date, expiration date) when needed for travel arrangements
• Photograph (when required for bookings)

Contact Information (PII):

• Email address
• Phone number(s)
• Mailing address
• Emergency contact details (name, relationship, and contact information)

Travel-Specific Information:

• Trip dates and itinerary-related details (e.g., travel dates, flight details if provided, destinations, rooming preferences)
• Travel preferences and requirements
• Dietary requirements, restrictions, and allergies
• Health, medical, and/or mobility information relevant to planning travel or providing requested accommodations (provided voluntarily)
• Accessibility needs and accommodation requests
• Special occasion details (anniversaries, birthdays, honeymoons)
• Previous travel history and preferences (when shared with us for planning convenience)

Financial Information:

• Credit card or payment card details
• Billing address
• Transaction history with BeeYond Travel

Communication Records:

• Correspondence via email, phone, or other channels
• Feedback and survey responses
• Service requests and inquiries

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device identifiers
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data
• Date and time of access

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Travel suppliers (hotels, airlines, tour operators) regarding your reservations
• Marketing partners and referral sources
• Publicly available sources

 

We use the personal information we collect for the following purposes:

3.1 Service Delivery

• To curate, design, plan, and book your tailor-made Italian vacation itinerary based on your preferences and requirements
• To manage bookings and reservations with hotels, transportation providers, airlines (where applicable), restaurants, and experience partners
• To provide personal concierge support before, during, and after your trip, including handling requests and coordinating logistics
• To communicate important travel information, confirmations, changes, and updates
• To fulfill special requests and accommodate preferences, including dietary, accessibility, and other needs you choose to share with us

3.2 Business Operations

• To process payments and maintain financial records
• To respond to your inquiries and provide customer support
• To maintain internal records and administrative purposes
• To improve our services and develop new offerings

3.3 Legal and Safety

• To comply with legal obligations and regulatory requirements
• To protect our rights, property, and safety, and that of our clients and partners
• To detect, prevent, and address fraud or security issues

3.4 Marketing and Communications

• To send you information about our services, special offers, and promotions (with your consent)
• To conduct surveys and gather feedback
• To personalize your experience with us

 

We do not sell your personal information to third parties. We may share your information in the following circumstances:

4.1 Travel Suppliers and Partners

To fulfill your travel arrangements, we share relevant personal information with vetted third-party suppliers strictly as necessary to complete reservations, deliver travel services, and support your itinerary. This may include sharing information with:

• Hotels, resorts, and accommodation providers
• Airlines (where applicable) and transportation companies (e.g., private drivers, rail providers, ferry operators)
• Tour operators, guides, and experience providers
• Restaurants and dining establishments (for reservations and to accommodate dietary requirements)
• Travel insurance providers (if you request insurance-related services)
• Local concierge and on-the-ground support partners

We share only the information reasonably required for the specific service being arranged (for example, your name, dates of birth, passport details when required by a supplier, travel dates, contact details, and any dietary/accessibility information you ask us to communicate). These suppliers may be located in Italy and other countries you may transit through. By booking travel with us, you acknowledge and consent to the transfer of your personal information to these international partners as necessary to fulfill your itinerary.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processors
• IT and website hosting providers
• Customer relationship management platforms
• Marketing and email service providers
• Professional advisors (accountants, attorneys)

4.3 Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to:

• Comply with applicable laws or regulations
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Enforce our terms and conditions

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption (HTTPS) to help protect information transmitted through our website
• Encryption of sensitive data in transit and, where applicable, at rest
• Secure payment processing through PCI-compliant providers
• Use of secure, industry-standard systems and reputable service providers for website hosting, email, and customer management tools
• Access controls limiting employee access to personal information on a need-to-know basis
• Regular security reviews, assessments, and updates
• Secure storage of physical documents containing personal information

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services and supporting future travel planning convenience, unless a longer retention period is required or permitted by law. Factors we consider in determining retention periods include:

• The duration of our ongoing relationship with you
• Legal obligations requiring retention of certain data
• Statute of limitations for potential legal claims
• Business necessity for record-keeping and travel planning continuity

Travel records and booking information are typically retained for a minimum of seven (7) years for tax and legal compliance purposes.

 

7.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us recognize your browser, remember your preferences, and understand how you use our site.

7.2 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve functionality and user experience.

Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

7.3 Managing Cookies

Most web browsers allow you to control cookies through their settings. You may refuse or delete cookies, but this may affect your ability to use certain features of our website.

Our website may contain links to third-party websites, including those of our travel partners, social media platforms, and other resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

9.1 General Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format

To exercise your rights, please contact us using the information provided in Section 13.

9.2 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell personal information as defined under California law.

To exercise any of these rights, please contact us using the information provided in Section 13.

9.3 Verification

We may need to verify your identity before fulfilling your request to protect your information from unauthorized access.

As a Tour Operator arranging vacations to Italy, your personal information may be transferred to and processed in countries outside the United States, including Italy and other European Union member states. These countries may have data protection laws that differ from those in your jurisdiction.

Where applicable, we take steps designed to ensure your information is protected consistent with this Privacy Policy and widely accepted privacy principles, including GDPR-aligned principles such as data minimization, purpose limitation, and appropriate safeguards for cross-border transfers, when relevant to clients traveling to/within the EU.

By using our services, you consent to the transfer of your information to these countries as necessary to fulfill your travel arrangements.

Our services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal information from children under 18 without verifiable parental consent. If we learn that we have collected personal information from a child under 18 without proper consent, we will take steps to delete that information promptly.

If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Post the revised policy on our website
• Notify you by email if you are an existing client (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

 

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

BeeYond Travel

Email: [email protected]

Website: https://www.beeyondtravel.com

Mailing Address: BeeYond Travel Dobbs Ferry, New York 10522 United States

We will respond to your inquiry within a reasonable timeframe.

This Privacy Policy and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

We maintain a data security program and administrative, technical, and physical safeguards designed to protect the security, confidentiality, and integrity of private information, consistent with applicable requirements under New York law, including the NY SHIELD Act.

In addition, because we arrange travel to and within the European Union, we aim to follow GDPR-aligned privacy principles where relevant (including transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity/confidentiality, and accountability). Nothing in this section is intended to create obligations beyond those required by applicable law; rather, it describes our commitment to responsible data practices.

By using our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.